Shipping Policy
At Faithlify, we strive to provide a seamless and efficient shipping experience for our valued customers. This policy outlines the key details regarding shipping methods, delivery times, tracking information, international shipping, and any additional charges associated with shipping.
Shipping Methods:
We utilize reputable shipping carriers to ensure timely and secure delivery of your orders. The specific shipping methods available may vary depending on the destination and the size/weight of the package. During the checkout process, you will be presented with the available shipping options for your location.
Delivery Times:
We make every effort to process and ship orders promptly. The estimated delivery timeframes may differ depending on the shipping destination and the selected shipping method. Please note that these are approximate times and may be subject to unforeseen delays, such as weather conditions or other logistical issues.
Tracking Information:
Once your order has been shipped, we will provide you with a tracking number, if available, via email or any other provided contact information. This allows you to conveniently monitor the progress of your shipment and estimate the expected delivery date.
International Shipping:
We are pleased to offer international shipping to customers around the world. However, please be aware that international shipments may be subject to customs duties, taxes, and import fees imposed by the destination country. These additional charges are the responsibility of the recipient and are not included in the product or shipping prices. We recommend contacting your local customs office for more information on potential fees before placing an international order.
Additional Charges:
In addition to the product price, shipping charges may apply based on the selected shipping method and the destination. These charges will be clearly displayed during the checkout process, allowing you to review and confirm the total cost before completing your purchase.
Order Processing:
Upon receiving your order, our team will carefully prepare and package your items for shipping. We aim to process orders within 1 to 3 business days (excluding weekends and holidays). Please note that any personalized or made-to-order items may require additional processing time, which will be communicated to you during the ordering process.
Address Accuracy:
To ensure successful delivery, it is crucial to provide accurate and complete shipping information during checkout. Please double-check the shipping address you provide to avoid any delays or misdelivery. In the event that an incorrect or incomplete address is provided, we cannot be held responsible for any resulting issues or additional costs incurred.
Undeliverable Packages:
If a package is deemed undeliverable due to incorrect address information, refusal of delivery, or other reasons beyond our control, it may be returned to us. In such cases, we will contact you to arrange reshipment. Please note that additional shipping fees may apply for reshipment due to reasons outside of our control.
We value your satisfaction and aim to provide exceptional customer service throughout the shipping process. If you have any questions or concerns about our shipping policy, please don't hesitate to contact our customer support team for assistance.